Introducing HelpJet: The AI Chatbot That Solutions Your Shoppers’ Questions in Seconds

Ever sought after to construct an AI fortify agent on your WordPress site or WooCommerce retailer?

Consider shoppers asking a query at 2 a.m. and getting an immediate, correct solution, pulled immediately from your individual assist medical doctors, site content material, and customized non-public SOPs. Plus, it will possibly minimize the repetitive 80% of fortify questions, so your staff can center of attention at the questions that in truth want a human.

Unfortunately, maximum AI fortify gear available on the market are both loopy dear or very sophisticated to arrange.

It merely shouldn’t be this difficult to offer your shoppers speedy, useful solutions.

That’s why lately, I’m excited to announce HelpJet, an AI-powered fortify chatbot that learns your documentation and solutions buyer questions robotically, 24/7, constructed through our staff at HeroThemes, a WPBeginner Enlargement Fund corporate.

What Is HelpJet?

HelpJet is a standalone AI fortify chatbot that trains by yourself content material and resolves the majority of your repetitive tickets robotically.

It could actually learn between the traces, perceive what shoppers in truth imply and reply with authentic empathy, particularly when the shoppers are pissed off. In different phrases, it provides the human contact you’d be expecting out of your very best fortify individual, blended with functions no human may ever fit.

Apart from WordPress, it seamlessly integrates with BigCommerce, Shopify, Webflow, and extra.

Right here’s why each and every small industry wishes HelpJet:

• Create a customized GPT educated by yourself site content material. 
• Upload an AI fortify agent for your corporation that works 24/7.
• Accelerate WooCommerce retailer fortify and spice up gross sales.

Educate Your AI Chatbot in 5 Mins

Educate your AI chatbot through shedding your content material like non-public SOPs, URLs, assist articles, and extra.

In case you drop a URL out of your WordPress website online, then HelpJet asks you which ones publish sorts to fetch. Choose the publish sorts, and it trains out of your content material.

HelpJet additionally robotically re-scans your website online weekly to stick up-to-date. You’ll be able to additionally cause a handbook refresh anytime out of your dashboard.

Simply Embed the Chatbot on Your Website online

One of the simplest ways to embed HelpJet’s chatbot to your site is through putting in its WordPress plugin.

As quickly because the plugin is activated, a floating chat widget will seem to your website online. 

You’ll be able to make a selection which nook of the display the widget must seem in, proper or left.

Moreover, you’ll be able to embed the chatbot in any articles with the ‘HelpJet Chatbot’ block or with a shortcode.

Constructed to Perceive WooCommerce Retail outlets

In case you run a WooCommerce retailer, then HelpJet permit you to with pre-sales and post-sales questions. The most efficient phase is that it will possibly learn product permutations, inventory ranges, transport categories, and tax laws.

So when a consumer asks, “Is that this to be had in blue?” or “Do you be offering transport to Texas?”, it solutions with actual data as an alternative of offering a generic solution.

For retailer homeowners, that’s the variation between a misplaced sale and a closed one.

Direction Complicated Inquiries to Your Workforce

Right here’s the objection I at all times pay attention: “What occurs when the bot can’t solution?”

When a query is simply too advanced, or the client merely desires a human, HelpJet routes the dialog for your staff easily.

And right here’s the suave phase: when your fortify agent solutions, HelpJet learns from that solution. Subsequent time, it will possibly take care of the query by itself.

That suggests your bot will get smarter each and every unmarried day.

Blank Analytics Dashboard to See Precisely What’s Operating

HelpJet features a blank analytics dashboard so that you’re by no means guessing.

You’ll be able to monitor dialog quantity, pride fee, and backbone fee at a look. You’ll see the questions shoppers ask maximum, which quietly disclose the gaps on your documentation.

Each and every solution will get a thumbs up or down, and the entire job log is tagged through sentiment.

Take a look at Your Chatbot Sooner than You Cross Are living

You’d by no means need an under-trained bot speaking to actual shoppers. HelpJet features a integrated preview surroundings for precisely this reason why.

You’ll be able to ask the bot actual questions, test its solutions, and fine-tune its tone and behaviour… all prior to a unmarried buyer ever sees it.

Constructed through the Workforce In the back of Heroic Topics

HelpJet comes from HeroThemes, a staff that’s been construction WordPress fortify instrument for more or less 15 years. They’re the parents in the back of Heroic KB, the preferred knowledge-base plugin, and Heroic Inbox, their shared-inbox ticketing instrument.

Over the ones years, HeroThemes stored operating into the similar frustration with Heroic KB shoppers: companies had really nice documentation, however maximum guests by no means learn it. Shoppers would reasonably ask or simply go away. HelpJet is their solution to that, turning the medical doctors you’ve already written into immediate solutions your shoppers in truth get.

In case you’re already the use of Heroic KB or different information base plugins to your website online, then HelpJet works along them. 

Getting Began With HelpJet

Getting up and operating takes only a few mins:

✅ Join a loose HelpJet account (no bank card required).

✅ Level it at your assist medical doctors, URLs, or PDFs to coach your first bot.

✅ Preview and fine-tune the solutions within the checking out surroundings.

✅ Set up the WordPress plugin to embed the chatbot to your website online.

The loose plan is really loose ceaselessly. You get one bot and 100 interactions monthly, which is an effective way to look the price prior to you decide to the rest.

While you’re in a position to scale, the Professional plan runs $29/month (or about $23/month billed every year) with 3 bots and 1,000 per 30 days interactions. It additionally comes with a 14-day loose trial, once more and not using a bank card.

I’d love to listen to the way you’d use HelpJet by yourself website online. If there’s a function you’d like to look, let the staff know… that is precisely the type of comments that shapes a tender product.

Thank you, as at all times, for being a part of our neighborhood. I in reality consider HelpJet ranges the enjoying box, giving small companies the type of reside fortify that was once reserved for the giants.

Communicate quickly,

Syed Balkhi
Founding father of WPBeginner

P.S. Need me to spend money on your corporation? Be told extra concerning the WPBeginner Enlargement Fund.